Digitalis Sales Terms and Conditions
If you are purchasing on credit, your payment is due in full within 30 calendar days after the invoice date. A service fee of 2% per month will be added to all amounts owed starting on the 31st day after the invoice date. Customer is responsible for all reasonable collection costs, court costs, and attorneys' fees (whether or not suit is filed) incurred in the collection of any amount due.
Purchases from outside the US must be prepaid. Please contact us to discuss payment methods.
If purchasing direct from within the European Union, the purchasing organization agrees to finance the eventual collection, treatment, recovery, and environmentally sound disposal of any electrical products purchased from Digitalis.
If you desire to use your own shipper, there is a $100 documentation fee.
Digitalis Education Solutions, Inc. stands behind the products it sells. If you are unsatisfied with your purchase for any reason, you may return it to Digitalis in salable condition, within 30 days after receiving it for a refund. There is a 10% return fee, and a 5% exchange fee. You are responsible for all shipping charges, including insurance, which can not be refunded. We are unable to accept returns of custom products such as custom sized or printed domes, as we can not resell these.
A Return Merchandise Authorization (RMA) number must be obtained from Digitalis before returning any item. Follow our return instructions for your return to be accepted and to avoid additional fees.
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In July, our first Beginners' Session using the [Digitarium Alpha] planetarium was a big hit -- it was hard to get people to go outside and look at the REAL stars, although it was a beautiful night.
— Catherine Koehler, Battle Point Astronomical Association, Bainbridge Island, WA