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Standard technical support is staffed during normal business hours (7:30 AM - 4:00 PM US Pacific time).
Please submit a technical support request online.
Customers can go to our Digitalis Community website for:
- Opening a support ticket
- User manuals
- User forums
- Software downloads
- Source code
- Download or share scripts and other resources
Available Software Updates
Updates for the Nightshade NG Professional Beta
Updates, by operating platform:
- Digitarium OP5 through OP9 Updates
- Digitarium OP4 Updates
- Digitarium OP3 Updates
- Digitarium OP2B Updates
- Digitarium OP2 Updates
- Digitarium OP1 (Alpha 1) Updates
- Please note that positional algorithms degrade over long time scales. Dates in the range of -8,000 to +12,000 years are fairly accurate. Beyond this range body positions get less and less accurate.
In July, our first Beginners' Session using the [Digitarium Alpha] planetarium was a big hit -- it was hard to get people to go outside and look at the REAL stars, although it was a beautiful night.
— Catherine Koehler, Battle Point Astronomical Association, Bainbridge Island, WA