Pre-Sales Support

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Customer Support

Technical support is available during normal business hours (7:30 AM - 4:00 PM US Pacific time).

Please submit a technical support request online or call +1-360-616-8915 and select option 1 at the main menu.

Community Website

Customers can go to our Digitalis Community website for:

  • User manuals
  • Documentation
  • User forums
  • Software downloads
  • Source code
  • Download or share scripts and other resources

Resources for Educators

Free lesson plans and useful resources for Astronomy educators.

Available Software Updates

Updates for the Nightshade NG Professional Dome Preview

Updates, by operating platform:

Known Issues

  • Please note that positional algorithms degrade over long time scales. Dates in the range of -8,000 to +12,000 years are fairly accurate. Beyond this range body positions get less and less accurate.