Thinking about buying? Go to our purchasing information page.
Standard technical support is staffed during normal business hours (7:30 AM - 4:00 PM US Pacific time).
Please submit a technical support request online.
Customers can go to our Digitalis Community website for:
- Opening a support ticket
- User manuals
- User forums
- Software update notices
- Software downloads
- Source code
- Download or share scripts and other resources
- Please note that positional algorithms degrade over long time scales. Dates in the range of -8,000 to +12,000 years are fairly accurate. Beyond this range body positions get less and less accurate.
In July, our first Beginners' Session using the [Digitarium Alpha] planetarium was a big hit -- it was hard to get people to go outside and look at the REAL stars, although it was a beautiful night.
— Catherine Koehler, Battle Point Astronomical Association, Bainbridge Island, WA